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Police + Fire

Safer Streets programme recognised for innovative approach to helping women and girls

A programme that has led to a drop in offences on the public transport network has been recognised for its innovative approach to helping women and girls feel safer when out and about in Greater Manchester.

Launched in December 2021, Safer Streets is a half a million pound investment in a series of schemes launched and tested on the tram network and at key stops to respond to the issues raised by women and girls.

This has resulted in a 19% decrease in overall incidents on and around the Oldham Metrolink, with an average 25% month on month reduction in female victim offences. There has also been a 600% increase in incident reporting on the Metrolink.

This success has been recognised at the iNetwork Innovation Awards on Thursday 19 May. The awards showcase innovation across the public sector and the Safer Streets programme scooped the Transforming and Innovating Public Services Award.

Funded by £549,744 from the Home Office, the programme has been delivered in partnership by the Greater Manchester Combined Authority (GMCA), Transport for Greater Manchester (TfGM), Oldham Council, Greater Manchester Police (GMP) and Oldham College.

The programme has included:

  • The launch of a campaign to increase reporting of incidents on the Metrolink, with a focus on promoting Greater Manchester Police's Live Chat.
  • Trusted People scheme launched in Oldham, which sees the Street Angels and youth workers out and about on the network, to educate and engage people and increase safety and reassure the public. Trusted People have engaged with 724 young people since the scheme launched. Oldham Council is continuing to fund this initiative.
  • Investment in 51 CCTV cameras at locations around five Metrolink stops to help passengers and residents feel safer and more confident.
  • The rollout of a poster campaign, designed by an Oldham College student, across tram stops in Oldham. The poster challenges inappropriate behaviour and encourages people to report it.
  • Investment in a drone, which is being used across key locations to keep women and girls safe on their journeys home.
  • Customer Service Representatives, TravelSafe officers and tram drivers trained to spot and appropriately respond to incidents and to encourage increased reporting.

Deputy Mayor for Policing, Crime, Criminal Justice and Fire, Bev Hughes, said: “It’s fantastic news that the Safer Streets programme has been recognised for our innovative approach to tackling the issues of street harassment and safety, raised by so many women and girls.

“The success of these interventions, which have seen a reduction in incidents and an increase in reporting, is testament to our strong partnership working and the support of local people. I want to say thank you to all the partners involved in this project and I look forward to seeing how we will build on this.

“Importantly, I hope passengers, particularly women and girls, now feel safer and more confident when on and around the Metrolink and are reassured that their safety is our priority.”

Sayyed Osman, Deputy Chief Executive of Oldham Council, said: “This is superb news and is a result of the hard work and dedication put in by our staff and partners.

“As a council we are committed to ensuring our communities feel safe when they are out and about, including when they use public transport. 

“Over the last few months our Youth Service and the Oldham Street Angels have carried out some great work as part of the Trusted People initiative, offering reassurance, and providing a friendly face, to people of all ages.

“In addition to this, we’re currently in the process of installing 51 CCTV cameras at locations around five Metrolink stops near the town centre to help passengers and residents feel safer and more confident when using the local tram network.”   

Kate Green, TfGM’s TravelSafe Partnership Manager, said: “I am delighted that the Safer Streets has achieved this recognition as the measures it has funded have made a real difference in our efforts within the TravelSafe Partnership to make public transport safer for everyone, but particularly women and girls.

“The scheme has paved the way for extra training for staff to spot and respond to inappropriate behaviour towards women and girls, while also allowing local students to design posters raising awareness of these unacceptable behaviours which are now displayed across the network.

“Passenger safety is our number one priority, and we want everyone to feel safe and confident when using public transport. We will continue working with police, transport operators and other partners to introduce new interventions to keep our networks as safe as possible.” 

The Safer Streets programme has also been celebrated an event hosted by Oldham College. The Safer Streets festival, included showcasing the poster campaign, a performance around gender-based violence and was an opportunity for partners to come together with the students to reflect and celebrate the success of the programme.

This work is part of the city-region’s long-term strategy to end gender-based violence and ensure Greater Manchester can be one of the best places in the world to grow up, get on and grow old.

Deputy Mayor Bev Hughes adds: “The Safer Streets fund pilot schemes are just the first steps in delivering Greater Manchester’s10-year Gender-Based Violence Strategy to enhance the safety of women and girls, while preventing gender-based violence from happening in the first place and challenging the attitudes and inequalities that enable it.”

The ‘Safer Streets’ fund, a Home Office fund originally launched in 2020, allows Police and Crime Commissioners and local authorities to apply for funding for crime prevention plans.

The Safer Streets schemes are being trialled, and their success measured, with the intention of sustaining and expanding successful interventions across Greater Manchester. Oldham Council will continue to fund the Trusted People element of the scheme. The remaining initiatives will be considered by the Gender-Based Violence Board.


Between 18 January 2022 and 24 March 2022 there were 70 incidents across all Metrolink Stops within Oldham. This is 17 fewer incidents than 1 October to 17 January, when there were 87 incidents. The current data suggests that there has been a 19% decrease in incidents.  

Of the 70 incidents, 14% (10 incidents) have occurred against women and girls. On average female victim offences within the Oldham Metrolink system have decreased 25% monthly.

You can find out more about the Gender-Based Violence Strategy on our website here: Greater Manchester’s plan to tackle Gender-Based Violence.


Article Published: 24/05/2022 12:12 PM