This accessibility statement refers to web pages that begin with democracy.greatermanchester-ca.gov.uk

This website is managed by Greater Manchester Combined Authority. 

This website is made up of:

•    Software that is designed by Civica, for example the overall navigation and the structure of the web pages.
•    Content that has been added by Greater Manchester Combined Authority, for example most of the information, including words and documents.

We are in the process of updating the Civica software to the latest version (1505) which is compliant to Web Content Accessibility Guidelines (WCAG) 2.1

Please visit AbilityNet for advice on making your device easier to use if you have a disability.

How accessible this website is

We know some parts of this website are not fully accessible:

•    You cannot modify the line height or spacing of text
•    Most documents are not fully accessible to screen reader software

What to do if you cannot access parts of this website

If you need information on this website in a different format:
•    email enquiries@greatermanchester-ca.gov.uk
•    call 0161 608 4092
•    write to us at: 

Greater Manchester Combined Authority, Broadhurst House, 56 Oxford Street, Manchester M1 6EU
We’ll consider your request and get back to you.

Reporting accessibility problems with this website

We’re always looking to improve the accessibility of this website. If you find any problems not listed on this page or think we’re not meeting accessibility requirements, contact the GMCA digital team by email gmdigital@greatermanchester-ca.gov.uk  or telephone 0161 608 4092

Enforcement procedure

The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’). If you’re not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).

Contacting us by phone or visiting us in person

We provide a text relay service for people who are D/deaf, hearing impaired or have a speech impediment. To access this call 18002 0161 778 7000. If there is a specific number you wish to call add the prefix of 18002 to enable Text Relay.
Our offices have access to an audio induction loops, or if you contact us before your visit we can arrange a British Sign Language (BSL) interpreter.

Technical information about this website’s accessibility

Greater Manchester Combined Authority is committed to making its website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.
This website is partially compliant with the Web Content Accessibility Guidelines version 2.1 AA standard, due to the non-compliances listed below.

Non accessible content - PDFs and other documents

The content listed below is non-accessible for the following reasons.

Older documents

The accessibility regulations do not require us to fix PDFs or other documents published before 23 September 2018 if they’re not essential to providing our services.

Newer documents

Some documents published after 23 September 2018  are not accessible for the following reasons:

  • missing alternatives text on images and graphs
  • headings are not nested properly 
  • tables do not have headings or contain merged cells

Doe to legal requirements, we are unable to update these documents as once published on democracy.greatermanchester-ca.gov.uk they can not be replaced.  

However, if you do find a document that is not accessible, please contact us and we’ll consider your request and get back to you.

We are committed to ensure all documents published after 1 October 2020 will meet accessibility standards.

How we tested this website

This website was last tested on 23rd June 2020. The test was carried out internally by Greater Manchester Combined Authority.
We checked a sample of pages on the website including documents.

What we have done to improve accessibility

We are always open to suggestions, additions or the reporting of accessibility problems. Users can use the contact details supplied above.•  

  • We have developed a web guide to ensure all web authors are creating content that is accessible
  • We have rolled out accessibility training which is available to all staff and mandatory for staff who publish documents online
  • We have updated the document templates so they are accessible. These will be used for all documents published from 1 October 2020. 

We plan to annually review website accessibility, and ensure that any new pages or PDFs and other online documents conform to web accessibility criteria.

This statement was prepared on 22nd September 2020. It was last updated on 22nd September 2020.