Welcome to Get Online Greater Manchester
Get Online Greater Manchester helps you to access local, regional and national support to get online. Get Online GM brings together the support available for residents to get online from across all ten Greater Manchester Local Authority Area's and across the UK, into one place to help you find the right support for you.
Whatever stage you are at on your digital journey, Get Online GM is here to help you find the support you need. This can be anything from digital skills support to accessing assistive technology to getting more confident with using online services. Whatever support you need we can help you find it.
General support to get online
- The best place to start is through your local authority, click on your local authority area below to find local support.
- Regional and national support is also available nationally to help you get online, with relevant links available below
Support with connectivity
- Social tariffs can provide a safety net for eligible households who might be struggling to afford their broadband or phone services. View current social tariffs.
- The GM Databank will help support residents on low incomes from becoming at further disadvantage by being unable to access the opportunities digital access brings. Residents eligible for support will be able to access between 7-24GB of data for 12 months from their local participating Online Centre. An online centre could be anything from a foodbank to a local library. Some eligibility criteria exists. Find out more on the GM Databank.
Support with staying safe online
Greater Manchester wide digital support
- Support is on offer via each of the ten Greater Manchester local authorities, click on relevant local authority area below to find local support.
- The Digital Exclusion Risk Index (DERI) tool, for England, Wales and Scotland, has been developed in response to local authorities finding digital exclusion a significant challenge for residents and communities during the pandemic. Find out more and use the DERI tool.
Regional and national support
- Support is also available nationally to help you get online, with relevant links available below
Support for citizens with connectivity
- The GM Databank will help support residents on low incomes from becoming at further disadvantage by being unable to access the opportunities digital access brings. Find out more on the databank and how a community organisation can sign up to access the support on offer.
- Social tariffs can provide a safety net for eligible households who might be struggling to afford their broadband or phone services.
- Good Things Foundation guide for charities, community groups and organisations which reach and support people who are struggling to afford the internet because of poverty and the cost of living. It is especially for organisations which are not specialist providers of debt or money advice. Find out more on the guide and download.
- Connectivity support specifically for jobseekers. TalkTalk has teamed up with the Department for Work and Pensions (DWP) to offer six months of free broadband to jobseekers across the UK. The free broadband voucher scheme was trialled in Greater Manchester and Cheshire during the second lockdown last year. And thanks to its success, it’s now being planned for rollout across the UK. Find out more on the TalkTalk/DWP initiative.
Digital support for care leavers
- A new, first of its kind pilot has been launched to support care leavers in Salford to get online and benefit from the opportunities the digital world brings. The pilot, which is now live in Salford, will support 40 care leavers with a comprehensive package of support including access to free data for 12 months, free devices through the Salford Council device donation scheme and free digital skills training to support them to build their skills and confidence online.
Digital support for social housing residents
- A new first of its kind pilot is providing a sustainable solution to getting social housing residents across Greater Manchester online and benefitting from the digital world. Find out more on the digital inclusion pilot for social housing residents.
Digital support for older people
- GMCA and Good Things Foundation have joined forces to produce a brand-new practical guide to support more people to get online and benefit from doing digital in later life.
Support for younger people
- The GM Tech Fund was first set up in 2020, and has supported over 3,537 people to date, with the technology and connectivity needed to continue their learning at home whilst schools and colleges were closed. Donations received in phase three of the GM Tech Fund will be used to support students from Pupil Referral Unit’s, alternative education provision for young people who are not able to attend mainstream school, and Special Educational Need and Disabilities schools. Further information on the GM Tech Fund is available.
Support with online safety
- Cyber security is how individuals and organisations reduce the risk of cyber attack. Visit the cyber security page to find a list of existing resources.
The Greater Manchester Databank
The National Databank has been launched in Greater Manchester to help tackle digital poverty
Get online Greater Manchester: digital inclusion pilot for social housing residents
Providing a sustainable solution to getting social housing residents online
Please get in touch by emailing GMCADigital@greatermanchester-ca.gov.uk if you don’t know what local authority area you reside in.
Find out how your organisation can get involved in our Digital Inclusion Agenda for Change.
It's a difficult time for many people across Greater Manchester, as the costs of energy, food and other bills continue to rise. Advice is available if you're affected by the cost of living crisis through Helping Hand.
Greater Manchester partners with UK’s largest internet service providers to tackle digital poverty